Shipping Policy

Thank you for visiting and shopping with YTEX Tennis Strings Canada. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Delivery estimates

Shipment method	Local	Regional	National
Canada Post Expedited Parcel	1-2 business days	1-4 business days	2-8 business days
Canada Post Xpresspost	Next day	Next Day	2 business days

Delivery delays can occasionally occur.

Shipment to P.O. boxes

YTEX Tennis Strings Canada ships to addresses within Canada, and PO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

YTEX Tennis Strings Canada is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us to file a claim with the shipment carrier.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We do not ship outside of Canada